UXRC

Wednesday February 24, 2021

Research Leadership (morning)

11:00 am-11:05 am EST 5 Minutes

Intro to Research Leadership

11:05 am - 11:25 am EST 20:00 Minutes
Loi Goulet // Head of User Research

Clarity on UX research leadership paths is hard to come by. It’s difficult to know what leadership roles entail—the responsibilities, day-to-activ…more

11:25 am - 11:40 am EST 15:00 Minutes
Live Q+A with Loi Goulet
11:40 am - 12:00 pm EST 20:00 Minutes
Dave Chen , Tino Kapetaneas // Director, Consumer Insights, Senior Manager, Product Design

Building maturity in a research practice is hard, especially when your closest colleagues are only just beginning to understand your value. In this…more

12:00 pm - 12:15 pm EST 15:00 Minutes
Live Q+A with Dave Chen and Tino Kapetaneas
12:15 pm - 12:35 pm EST 20:00 Minutes
Alba Villamil // Independent User Researcher

User research has a problem with race. Although designers create for a diverse, globalized world, their research practices are rooted in racial ass…more

12:35 pm - 12:50 pm EST 15:00 Minutes
Live Q+A with Alba Villamil
12:50 pm - 1:05 pm EST 15:00 Minutes
//

Break

1:05 pm - 1:25 pm EST 20:00 Minutes
Srishti Mathur // User Experience Researcher

Everyone starts somewhere, but our field currently has far more job openings for senior-level researchers than any other career level. So what abo…more

1:25 pm - 1:40 pm EST 15:00 Minutes
Live Q+A with Srishti Mathur
1:40 pm - 2:00 pm EST 20:00 Minutes
Emma Van Emmerik // Team Lead User Research

Product organizations are in constant sprint-mode, working to unlock the next best innovation. UXR plays a crucial role in uncovering new opportuni…more

2:00 pm - 2:15 pm EST 15:00 Minutes
Live Q+A with Emma Van Emmerik
2:15 pm - 3:15 pm EST 60:00 Minutes
//

Lunch Break

Accessibility (morning)

11:00 am-11:05 am EST 5 minutes

Intro to Accessibility

Frontiers (afternoon)

2:40 pm-2:45 pm EST 5 minutes

Intro to Frontiers

Advancing our Practice (all day)

11:00 am-11:05 am EST 5 minutes

Intro to Advancing our Practice

Research Processes (afternoon)

3:15 pm-3:20 pm EST 5 minutes

Intro to Research Processes

3:20 pm - 3:40 pm EST 20:00 Minutes
Meg Roebling // Director, Client Experience Strategy

Many organizations are struggling to make their qualitative research scalable—findings are trapped in decks and the data is not findable or searcha…more

3:40 pm - 3:55 pm EST 15:00 Minutes
Live Q+A with Meg Roebling
4:05 pm - 4:25 pm EST 20:00 Minutes
Abby Baylen // UX Research Manager

In a time where researchers are being asked to deliver more within a shorter period of time, betas can help to bridge that gap and offer rich insig…more

4:25 pm - 4:40 pm EST 15:00 Minutes
Live Q+A with Abby Baylen
4:40 pm - 4:55 pm EST 15:00 Minutes
//

Break

4:55 pm - 5:15 pm EST 20:00 Minutes
Kat Chiluiza // Senior UX Researcher

Our world is inherently diverse, yet research frequently fails to account for this diversity. Researchers can inadvertently overlook valuable insig…more

5:15 pm - 5:30 pm EST 15:00 Minutes
Live Q+A with Kat Chiluiza
5:30 pm - 5:50 pm EST 20:00 Minutes
Rachel Carmen Ceasar // Researcher/Founder

The future is more and more being built based on abstractions of people into data and algorithms. How can UX researchers get the job done *and* adv…more

5:50 pm - 6:05 pm EST 15:00 Minutes
Live Q+A with Rachel Carmen Ceasar

Thursday February 25, 2021

Research Leadership (morning)

11:00 am-11:05 am EST 5 Minutes

Intro to Research Leadership

Accessibility (morning)

11:00 am-11:05 am EST 5 minutes

Intro to Accessibility

11:05 am - 11:25 am EST 20:00 Minutes
Joel Isaac , Pia Zaragoza // Accessibility Design Lead/Consultant, Innovation Fellow

How can researchers best address the challenges related to the systemic issues that our UX and product development practices can intentionally and…more

11:25 am - 11:40 am EST 15:00 Minutes
Live Q+A with Joel Isaac and Pia Zaragoza
11:40 am - 12:00 pm EST 20:00 Minutes
Sheri Byrne-Haber // Accessibility Architect

18% of the world’s population has one or more disabilities. Yet, the perspective of the disabled user rarely makes it into formal user research. I…more

12:00 pm - 12:15 pm EST 15:00 Minutes
Live Q+A with Sheri Byrne-Haber
12:15 pm - 12:30 pm EST 15:00 Minutes
// Activity

Break

12:30 pm - 12:50 pm EST 20:00 Minutes
Antoine Garcia-Suarez // Lead UX Researcher

It’s easy, under these circumstances, to forget about the most vulnerable—and yet, more than ever, we must include people with disabilities in our…more

12:50 pm - 1:05 pm EST 15:00 Minutes
Live Q+A with Antoine Garcia-Suarez
1:05 pm - 1:25 pm EST 20:00 Minutes
Speaker TBD //

Talk abstract coming soon.

1:25 pm - 1:40 pm EST 15:00 Minutes
Live Q+A with Speaker TBD
1:40 pm - 2:40 pm EST 60:00 Minutes
//

Lunch Break

Frontiers (afternoon)

2:40 pm-2:45 pm EST 5 minutes

Intro to Frontiers

2:45 pm - 3:05 pm EST 20:00 Minutes
Vanessa Wiegel // Senior Manager of Design Research

How do you design in-home products that appeal to a global audience? Interior design styles and personal preferences vary. There are cultural fact…more

3:05 pm - 3:20 pm EST 15:00 Minutes
Live Q+A with Vanessa Wiegel
3:20 pm - 3:40 pm EST 20:00 Minutes
Taylor Kim , Lisa Madokoro // Senior Employee Experience Researcher, Lead, Talent Research and Insights

As researchers, we are well versed in using research to build better products. What would happen if we used research to build better work places? …more

3:40 pm - 3:55 pm EST 15:00 Minutes
Live Q+A with Taylor Kim and Lisa Madokoro
3:55 pm - 4:15 pm EST 20:00 Minutes
Colette Kolenda // Research Lead

Who do your leadership teams turn to first when creating 2021-2025 OKRs and strategies? I’d argue they really should be turning to you, as researc…more

4:15 pm - 4:30 pm EST 15:00 Minutes
Live Q+A with Colette Kolenda
4:30 pm - 4:45 pm EST 15:00 Minutes
//

Break

4:45 pm - 5:05 pm EST 20:00 Minutes
Pacha Chen // Independent Researcher

When designing for complex applications used by expert users in a specialized domain, have you ever struggled to make sense of the experts’ cognit…more

5:05 pm - 5:20 pm EST 15:00 Minutes
Live Q+A with Pacha Chen
5:20 pm - 5:40 pm EST 20:00 Minutes
Evelina Deleanu // Head of Experience

Modernizing technology that enables the energy sector to power our homes and businesses is no small feat. At the start of such a journey, understa…more

5:40 pm - 5:55 pm EST 15:00 Minutes
Live Q+A with Evelina Deleanu

Advancing our Practice (all day)

11:00 am-11:05 am EST 5 minutes

Intro to Advancing our Practice

Research Processes (afternoon)

3:15 pm-3:20 pm EST 5 minutes

Intro to Research Processes

Friday February 26, 2021

Research Leadership (morning)

11:00 am-11:05 am EST 5 Minutes

Intro to Research Leadership

Accessibility (morning)

11:00 am-11:05 am EST 5 minutes

Intro to Accessibility

Frontiers (afternoon)

2:40 pm-2:45 pm EST 5 minutes

Intro to Frontiers

Advancing our Practice (all day)

11:00 am-11:05 am EST 5 minutes

Intro to Advancing our Practice

11:05 am - 11:25 am EST 20:00 Minutes
Eniola Abioye // Senior UX Design Researcher

How can UX researchers encourage users to reveal their authentic selves more naturally during interviews? In this talk, Eniola will share strategi…more

11:25 am - 11:40 am EST 15:00 Minutes
Live Q+A with Eniola Abioye
11:40 am - 12:00 pm EST 20:00 Minutes
Victoria Sosik // Director of UX Research

As UX researchers, we all want to have impact through our work, but how do we define research impact, and even more importantly show that our rese…more

12:00 pm - 12:15 pm EST 15:00 Minutes
Live Q+A with Victoria Sosik
12:15 pm - 12:35 pm EST 20:00 Minutes
Satsuko VanAntwerp // Senior Design Researcher

Want to invest in your career but not sure where to start? In this talk, Satsuko will share what’s worked for her and others when switching career…more

12:35 pm - 12:50 pm EST 15:00 Minutes
Live Q+A with Satsuko VanAntwerp
12:50 pm - 1:05 pm EST 15:00 Minutes
//

Break

1:05 pm - 1:25 pm EST 20:00 Minutes
Sara Awada // User Experience Researcher

At a time when the UXR industry is becoming an increasingly competitive space, how can researchers better position themselves to stand out in the …more

1:25 pm - 1:40 pm EST 15:00 Minutes
Live Q+A with Sara Awada
1:40 pm - 2:00 pm EST 20:00 Minutes
Dave Hora // Founder

How do we take control of our own destiny as front-runners in a yet-emerging profession? We start with a clear look at how our work is situated in…more

2:00 pm - 2:15 pm EST 15:00 Minutes
Live Q+A with Dave Hora
2:15 pm - 3:15 pm EST 60:00 Minutes
//

Lunch Break

3:15 pm - 3:35 pm EST 20:00 Minutes
Amanda Rosenburg // Team Lead (Google Classroom) and Staff UX Researcher

What happens when the landscape, your users, or your research practice goes through change? In this talk, Amanda Rosenburg will discuss when to ac…more

3:35 pm - 3:50 pm EST 15:00 Minutes
Live Q+A with Amanda Rosenburg
3:50 pm - 4:10 pm EST 20:00 Minutes
Renée Reid // Staff UX Design Researcher

Whether it's Design, Product, or Engineering, establishing and maintaining strong partnerships are critical to a researcher’s work and require str…more

4:10 pm - 4:25 pm EST 15:00 Minutes
Live Q+A with Renée Reid
4:25 pm - 4:40 pm EST 15:00 Minutes
//

Break

4:40 pm - 5:00 pm EST 20:00 Minutes
Vidhika Bansal // UX Group Manager

Gary Chapman’s best-selling book, The 5 Love Languages: The Secret to Love that Lasts, teaches us that relationships thrive when we understand eac…more

5:00 pm - 5:15 pm EST 15:00 Minutes
Live Q+A with Vidhika Bansal
5:15 pm - 5:35 pm EST 20:00 Minutes
Will Monge , Jenny Lo // Research Machinist, Head of User Research

In a world in which decision-makers increasingly want numbers to base or back their decisions, how can user researchers take a larger role in part…more

5:35 pm - 5:50 pm EST 15:00 Minutes
Live Q+A with Will Monge and Jenny Lo

Research Processes (afternoon)

3:15 pm-3:20 pm EST 5 minutes

Intro to Research Processes